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FAQs

See below some of our most frequently asked questions. If you have further questions please contact us for additional information. We are happy to help!

 

Q: What is the difference between Bentlee Co., Bentlee Vintage and Bentlee Blooms?

A: Our home and business, Bentlee Co. is split into two. Bentlee Vintage and Bentlee Blooms. Our brand began with Bentlee Vintage, selling vintage, upcycled and homemade goods which also expanded to include various cocktail accessories. Bentlee Blooms is our newest addition, selling dried, preserved and artifical botanicals in our Bloom Bar and stunning arrangements.

 

Q: Do you have After Pay?

A: Yes! We do, choose After Pay as your payment method at the checkout to buy now and pay later. You can use After Pay if you have an account with After Pay, which is easy to create. Head to www.afterpay.com to find out more.

 

Q: Do you ship worldwide?

A: No, we do not ship worldwide at the moment. If you are willing to pay extra shipping fees for us to ship to you (outside of Australia) please contact us and we can arrange it.

*We are shipping Australian wide currently with potential to grow in the future.

 

Q: How long will my order take to arrive?

A: Your order will take a maximum of 1 week to dispatch from our HQ, and the following shipping information will state how long shipping will take: 

Australia Post Delivery Times

Express:

Next day delivery with a maximum of 3 days delivery under certain circumstances.

*Covers 80% of Australian business addresses, private addresses and Post Office Boxes.

*Service operates between all capital cities (except Darwin and in Perth CBD only) and some major centres. Outside metropolitan areas guaranteed service is to and from townships only.

*If your item is for an address outside the Express Post network, we'll use the fastest possible transport links, but it won't be covered by our Next Day Delivery

 

Standard: Delivery in 2 or more business days after posting.

*Covers all of Australia.

*Sending to same state:

Metro - up to 2 business days

Country - up to 5 business days

*Sending interstate:

Metro - up to 3-6 business days, depending on lodgement and destination points

Country - Please ask at your local Post Office

 

 

 

 

 

*terms.